Frequently Asked Questions
Have questions about our wash services, memberships, hours, or amenities? We've put together answers to some of the most common questions to help make your visit quick, easy, and stress-free. If you don't see what you're looking for, our team is always happy to help.
No FAQs found matching your search.
Loading FAQs...
Wash More, Save More with CloudClub
Love your wash? Make it unlimited. CloudClub memberships let you keep your car clean all the time for one monthly price — with free SmartCARe Zone access and hands-free entry by license plate recognition. Flexible, no long-term contract, cancel anytime.
-
Unlimited Monthly
Unlimited Monthly
Wash as often as you like for one monthly price — the most cost-effective way to keep your car consistently clean. Unlimited plans are available across wash levels, including Fusion Graphene Unlimited and Fusion Ceramic Unlimited, so you can lock in premium protection on every wash. Ideal for drivers who wash at least a couple of times a month.
What's Included:
Unlimited washes at your chosen level, SmartCARe Zone, plate-recognition entry
-
Smartsaver
Smartsaver
Built for drivers who don't need unlimited. For a fixed monthly price, Smartsaver gives you two Fusion Graphene smartwashes per month — Cloud10's best wash — with savings designed to beat inflation. Both washes are used within the 30-day billing cycle and don't roll over to the next month. Smartsaver is a standalone plan and isn't combined with the Family Plan.
What's Included:
2 Fusion Graphene washes per month at a fixed price (no rollover)
-
Family Plan
Family Plan
More than one vehicle? Save 20% on every additional vehicle billed to the same card, for up to five vehicles. The Family Plan is available on Fusion Graphene Unlimited and Fusion Ceramic Unlimited plans — perfect for households that want premium protection on the whole driveway.
What's Included:
20% off each additional vehicle (up to 5) on Fusion Graphene & Fusion Ceramic Unlimited
Wash More, Save More with CloudClub
Love your wash? Make it unlimited. CloudClub memberships let you keep your car clean all the time for one monthly price — with free SmartCARe Zone access and hands-free entry by license plate recognition. Flexible, no long-term contract, cancel anytime.
Wash More, Save More with CloudClub
Love your wash? Make it unlimited. CloudClub memberships let you keep your car clean all the time for one monthly price — with free SmartCARe Zone access and hands-free entry by license plate recognition. Flexible, no long-term contract, cancel anytime.
-
Wash as often as you like for one monthly price — the most cost-effective way to keep your car consistently clean. Unlimited plans are available across wash levels, including Fusion Graphene Unlimited and Fusion Ceramic Unlimited, so you can lock in premium protection on every wash. Ideal for drivers who wash at least a couple of times a month.
What's Included:
Unlimited washes at your chosen level, SmartCARe Zone, plate-recognition entry
-
Built for drivers who don't need unlimited. For a fixed monthly price, Smartsaver gives you two Fusion Graphene smartwashes per month — Cloud10's best wash — with savings designed to beat inflation. Both washes are used within the 30-day billing cycle and don't roll over to the next month. Smartsaver is a standalone plan and isn't combined with the Family Plan.
What's Included:
2 Fusion Graphene washes per month at a fixed price (no rollover)
-
More than one vehicle? Save 20% on every additional vehicle billed to the same card, for up to five vehicles. The Family Plan is available on Fusion Graphene Unlimited and Fusion Ceramic Unlimited plans — perfect for households that want premium protection on the whole driveway.
What's Included:
20% off each additional vehicle (up to 5) on Fusion Graphene & Fusion Ceramic Unlimited